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Privacy Policy

Last Updated: November 6, 2025

 

Custom Strategic Solutions, LLC (“CSS,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website customstrategicsolutions.com (the “Site”), submit information through our forms, or subscribe to our communications.

 

By using this Site, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We collect the following types of information:

Information You Provide to Us

  • Name, email address, phone number, organization, and any other details you submit through:

    • Contact forms

    • Newsletter sign-up forms

Automatically Collected Information
When you visit our Site, we may automatically collect:

  • IP address

  • Browser and device characteristics

  • Pages viewed and interaction patterns

This data may be collected through Google Analytics (GA4) and similar tools.

We do not collect payment information on this Site.

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2. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries or requests submitted through our contact forms

  • Send newsletters, announcements, and relevant industry or company updates

  • Improve website functionality and user experience

  • Analyze website usage and performance insights

  • Maintain business and administrative records

We do not sell personal information.

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3. Cookies and Tracking

Our Site uses cookies and similar tracking technologies to:

  • Support basic website operations

  • Measure and improve website performance

  • Understand engagement and traffic patterns

We use Google Analytics (GA4) to collect aggregated, anonymized usage data.

If consent mode is enabled on your browser or device, your cookie preferences will be honored.

You may manage cookie settings or opt out using Google’s tool:
https://tools.google.com/dlpage/gaoptout/

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4. Email Communications

If you subscribe to our newsletter or submit a contact form:

  • You may receive emails from us with updates, insights, resources, or service information.

  • You may unsubscribe at any time using the link in our emails or by contacting us directly.

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5. Sharing of Information

We may share information only with:

  • Website platform and communications support services (e.g., Wix, analytics tools, email providers)

  • Regulatory or legal authorities if required by law

We do not share personal information for advertising or marketing sales to third parties.

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6. Data Retention

We retain personal information only as long as necessary to:

  • Respond to inquiries

  • Manage ongoing communications

  • Comply with legal or operational requirements

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7. Security

We apply industry-standard administrative and technical measures to protect your information.
However, no internet transmission is completely secure, and we cannot guarantee absolute security.

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8. Children’s Privacy

This Site is not intended for children under the age of 13.
We do not knowingly collect personal information from children without parental consent.

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9. Your Rights & Choices

You have the right to:

  • Request access to the personal information we hold about you

  • Request corrections or deletion

  • Withdraw consent or unsubscribe from communications

To make a request, contact us at:
mthompson@customstrategicsolutions.com

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10. Changes to This Policy

We may update this Privacy Policy periodically.
Changes will be posted on this page with the updated date.

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11. Contact Us

For questions regarding this Privacy Policy or your personal data, contact us at:

Custom Strategic Solutions, LLC
Email: mthompson@customstrategicsolutions.com
Website: https://www.customstrategicsolutions.com

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